Privacy Policy
In CBL Patras (hereinafter referred to as the “Company” or “we”) we try to meet the needs of the visitors of the website www.cblpatras.gr (the”Website”) by using the information collected through the Website responsibly. We are committed to respect your privacy and comply with applicable laws on data protection and privacy.
Processing of your personal data is governed by these terms, by the relevant provisions of Greek and EU legal framework on data protection, including the General Data Protection Regulation (2016/679) and the relevant decisions, guidelines and regulations issued by the Hellenic Data Protection Authority.
This Privacy Policy (the “Policy”) may be subject to modifications. We advise you to regularly check our Data Protection Policy to remain informed and updated on any amendments. By visiting and navigating through our Website you agree to this Data Protection Policy as in force at the time. When substantial amendments are made, we will ensure that a relevant notice is posted for visitors of our Website.
This Policy explains how we collect, process and/or use information that we receive via our website and the emails we receive (collectively, the “Website”) that link to this Policy, as amended from time to time. This Policy also describes how we collect, process, use and share the personal information you provide us with. It also describes your choices regarding use, access, transfer, correction and deletion of your personal information.
Information we collect
We collect information about you to provide our services. In order to provide our services to you in the best possible manner and to fulfil our contractual obligations, it is essential for us to be able to collect and use the data described in this Policy.
1.1 Information we collect
i.Communication
When you submit your data in our contact form, we collect and retain your data exclusively for the purposes mentioned below. In this context, we collect data that you chose to provide to us, such as your name, surname, email, company you are working for, title and telephone number.
1.2 Information We Collect Automatically
When you use the Website, your device is automatically providing information to us, so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect may also include usage information and statistics about your interaction with the Website. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the platform.
This information is collected by using Cookies & other similar Tracking Technologies.
- Why we collect your information
We process your data exclusively for the below purposes:
| Purpose | Explanation |
| Communication | When you submit your data in our contact form, we will use them to communicate with you and provide the information and/or services required. Processing of your data is necessary to perform the requested service. |
| Improvement of services | We maintain your data and the history of use of our services to produce statistics that allow us to better assess how visitors interact with our Website and to improve its content and structure. The processing of data is based on the legitimate interest of the company in monitoring visitors’ response to its services and improving its services. |
Legal Obligations & Claims | When a legal obligation is in place, we will provide your data to the competent authorities. We will maintain and process your data to the extent necessary to establish, exercise or support legal claims |
- Recipients of your data
Access to your data may only be provided to our duly authorised employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data and/or for the operation of our website. Your data may be transmitted to other entities inside Pharmathen Group, when necessary for the purposes of the specific processing. Your data are not transferred to countries outside the European Economic Area (EEA), to third countries and international organisations.
- Duration of processing
Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. We will retain your data for the period required to respond to your contact request and for one (1) year after completing processing and archiving of your request.
- Cookies
Our website uses so-called ‘cookies’. Cookies are small text files that are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or language settings). Other cookies are used to evaluate user behaviour or display advertising.
The processing of data through the use of strictly necessary cookies is based on a legitimate interest pursuant to Art. 6 para. 1 (f) GDPR in the technically error-free provision of our services.
- How to control cookies
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. You have the ability to enable or disable the storage of cookies on your device by changing the settings of your browser at any time. You can also set your browser to inform you before a cookie is stored on your device or follow your browser’s instructions to delete cookies already stored. If you use various devices, you have to adjust your preferred browser settings in respect to cookies at each one of your devices.
If you choose to disable all cookies, you may not be able to fully experience the interactive features of our Website or receive our services via our Website.
Deleting cookies does not delete Flash objects. You can learn more about Flash objects including how to control and disable them on the Adobe website. You can find additional information on cookies and similar technologies used on various websites through your browser or other internet resources.
To manage cookies via your browser, click the corresponding following link to be directed to your browser’s instructions:
You can learn more about cookies at the following third-party websites:
- AllAboutCookies: http://www.allaboutcookies.org/
- Cookiepedia: http://cookiepedia.co.uk/
- Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses so-called cookies.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of users is shortened.
The processing of Google Analytics is carried out in accordance with Art. 6 para. 1 (a) GDPR on the basis of the consent you have given. We have concluded an order processing agreement with the service provider in which we oblige it to protect our customers’ data and not to pass it on to third parties.
As personal data is transferred to the USA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 para. 2 (c) GDPR. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavor to obtain additional regulations and assurances from the recipient in the USA.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Data at user and event level that is linked to cookies, user identifiers (e.g. user ID) and advertising IDs is deleted no later than 14 months after it is collected.
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at: Google Analytics Opt-out Browser Add-on Download Page.
Information on how Google Analytics handles user data can be found in Google’s privacy policy: Safeguarding your data – Analytics Help.
- Your rights
Our company ensures your rights with respect to processing of personal data and ensures that you may exercise them.
You have the right to request:
5.1 Access to your personal data and information on which data do we process, the purposes of processing, the recipients and the duration of processing.
5.2 Rectification of your personal data if it is inaccurate or incomplete.
5.3 Deletion of your personal data, unless their processing is necessary for the exercise of the legal rights of the Company or of third parties, for the fulfillment of a legal obligation, for public interest reasons or for defending our legal rights before judicial or other Authorities.
5.4 Restriction of processing of your personal data only for specific purposes.
5.5 Ask for the portability of your data, that is to receive the data you have provided in a structured, commonly used format, or ask to send it to a third party designated by you.
5.6 To withdraw at any time your consent to the processing of your personal data, when processing is based on consent.
If you have any request or question regarding this policy, you may email us or send us a written request, using our contact details set out below. If you wish to exercise any of the above rights, we advise you to ask for our “Data Subject Request Form” and submit it to the following contact details.
CBL Patras S.A.
This email is not used for managing CVs.
Address: 44, Kifissias Avenue, 151 25, Marousi, Athens-Greece
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
This Notice updates and supersedes previous versions. We may change this Notice at any time. The “LAST UPDATED” section at the bottom of this page lists when this Notice was last revised. Any changes to this Notice will become effective when we make the revised Notice available on or through the Sites.
LAST UPDATED: 16/01/2025
